Frequently Asked Questions

Bring any previous health records, vaccination history, and a list of any products your pet currently uses, such as flea prevention or joint supplements. If your pet has been seen at another clinic, a copy of their most recent bloodwork is also helpful. You can complete our new client registration form online before your visit to save time at check-in. If you have questions before your appointment, call us at (925) 292-5153.

Yes. PetCura Animal Hospital provides veterinary care for dogs and cats of all breeds, sizes, and ages. From new puppies and kittens through their senior years, our team is here for every stage of your pet’s life. If you have a question about a specific breed or condition before booking, call us at (925) 292-5153 and we will be happy to help.

We are located at 1817 Holmes St., Livermore, CA 94550. Our clinic is accessible from Pleasanton, Dublin, and the wider Tri-Valley area and there is convenient parking available on-site. If you need directions or have trouble finding us, call us at (925) 292-5153 and our team will point you in the right direction.

Call us directly at (925) 292-5153 to book an appointment for your dog or cat. Our team is available to answer questions and schedule visits during clinic hours. For urgent or same-day needs, walk-ins are welcome during our open hours.

PetCura Animal Hospital is open Monday through Saturday from 8:00 a.m. to 9:00 p.m. and Sunday from 9:00 a.m. to 8:00 p.m.. We are open seven days a week, including evenings, so there is always a time that works for you and your pet. For urgent concerns outside our hours, please contact your nearest 24-hour emergency veterinary hospital. Call us at (925) 292-5153 during our open hours with any scheduling questions.

Yes. PetCura Animal Hospital accepts same-day and walk-in urgent care appointments during our open hours. No appointment is needed for urgent visits. If your pet is in distress, call us at (925) 292-5153 as you head in so our team can be ready. For situations that occur outside our clinic hours, please contact your nearest 24-hour emergency veterinary hospital for immediate assistance. Learn more about our urgent care services.

Our highest-priority services are urgent care, dental care, and surgical services, and we are equipped to handle all three in-house with our full diagnostic suite. We also offer wellness exams and vaccinations, flea and tick prevention, internal medicine, nutritional counseling, pet diagnostics including in-house bloodwork, digital X-ray, and ultrasound, end-of-life care, in-home end-of-life care, and pet travel health certificates. See the full list on our Services page.

Yes. During our open hours, we accept same-day and walk-in urgent cases for dogs and cats. Our clinic has on-site diagnostic tools, including in-house bloodwork, digital X-ray, and ultrasound, allowing us to assess and address many urgent conditions without sending you to an outside facility. Call us at (925) 292-5153 as you head in so we can prepare for your arrival. For life-threatening emergencies that occur outside our hours, please go to your nearest 24-hour emergency veterinary hospital without delay. Learn more about our urgent care services.

Yes. We offer comprehensive dental care for dogs and cats, including professional cleanings performed under anesthesia, digital dental X-rays, tooth extractions, and oral health assessments at every wellness visit. Professional cleanings under anesthesia allow us to clean both above and below the gum line, where the most significant disease develops. Call us at (925) 292-5153 to schedule a dental appointment, or learn more on our Dental Care page.

Yes, we have an online store where current clients can order veterinary products for home delivery. Visit our website at https://www.petcuravet.com and navigate to the store, or call us at (925) 292-5153 and our team can point you in the right direction. Products available through the online store are the same veterinary-grade options we recommend and carry in our clinic.

We accept major credit cards, debit cards, and cash. For the most current details on accepted payment methods or available financing options, call us at (925) 292-5153 or visit our Payment and Insurance page.

Yes. We work with many major pet insurance providers. If your pet is insured, bring your insurance information to your appointment and our team will provide the documentation you need to submit a claim. For questions about a specific provider, call us at (925) 292-5153 before your visit. We also encourage pet owners to consider purchasing insurance before the first appointment if possible, as most plans do not cover pre-existing conditions. Visit our Payment and Insurance page.

Yes. We discuss recommended care and associated costs with you before beginning any procedure or treatment plan. You are always encouraged to ask questions, and nothing proceeds without your understanding and consent. If you have a cost question before your visit, call us at (925) 292-5153 and our team will do their best to give you a general range for the service you have in mind.

Most healthy adult dogs and cats benefit from an annual wellness exam. Senior pets, generally those over seven years old, often do better with twice-yearly visits to catch age-related changes early. Puppies and kittens need more frequent visits in their first year to complete their vaccination series and monitor development. Your veterinarian will recommend a schedule based on your pet’s individual age, breed, and health history. Learn more about our pet care services.

Core vaccines are recommended for all dogs and cats regardless of lifestyle. For dogs, these typically include DA2PP (covering distemper, adenovirus, parvovirus, and parainfluenza) and rabies, which is required by California law. For cats, FVRCP and rabies are standard core vaccines. Lifestyle vaccines such as leptospirosis, Bordetella, and FeLV are recommended based on your pet’s exposure risk. Livermore’s warm climate and wildlife population make year-round parasite prevention and leptospirosis vaccination worth discussing at your first visit. Call us at (925) 292-5153 to schedule and our team will walk you through a plan specific to your pet.

Livermore’s warm climate means fleas and ticks are a year-round concern rather than a seasonal one. Western black-legged ticks in the Tri-Valley region can carry tick-borne diseases, and flea pressure does not have a true winter break here. Heartworm disease, transmitted by mosquitoes, is an increasing risk in Northern California and requires annual testing and year-round preventive care. Giardia and intestinal parasites are common in puppies and kittens. For pets who spend time outdoors on trails or near natural areas, leptospirosis exposure from local wildlife is also worth discussing with your veterinarian. Our team will build a preventive plan tailored to your pet’s specific lifestyle at your wellness visit. Learn more about our pet care services.

If your pet has a life-threatening emergency and our clinic is closed, go directly to your nearest 24-hour emergency veterinary hospital. Do not wait. Search for emergency veterinary care near Livermore to find the closest facility currently open. During our regular hours, Monday through Saturday 8:00 a.m. to 9:00 p.m. and Sunday 9:00 a.m. to 8:00 p.m., call us at (925) 292-5153 immediately and we will advise you on the appropriate next step.

The following signs typically require immediate veterinary attention: difficulty breathing or labored breathing, collapse or sudden severe weakness, suspected toxin ingestion, a male cat that is straining to urinate with little or no output, active uncontrolled bleeding, suspected broken bones or significant trauma, a seizure, pale or grayish gums, rapid abdominal swelling in dogs, and loss of consciousness. If you are unsure whether what you are seeing requires urgent attention, call us at (925) 292-5153 during our open hours and we will help you decide the right next step.